Serving Sun City West, Sun City, Surprise and WaddellCall or text (773) 677-6952

Sample visit report

This is what lands on your phone after every visit.

Same checklist, every visit, 11 areas inside and out. This sample is a Full Care photo report. Essential members get the same checklist as a written report. Concierge members also get a Visit Highlights video: the whole visit in about 10 minutes.*

Visit report

Tuesday, June 8 · 8:10 to 8:52 a.m.

Home: Sample home, Surprise

Checked by: Nestor Carrillo

GPS check-in: 8:10 a.m. · check-out 8:52 a.m.

Plan: Full Care · Visit 3 of 13

Areas checked

11

All clear

10

Needs attention

1

Inside / outside

81° / 109°

Needs attention: drip under the kitchen sink

What we found: A slow drip from the cold-water line. The moisture meter shows the cabinet floor is wet, but the wall behind it reads dry, so it was caught early. No damage to the wood yet.

What we did: Shut the valve under the sink, dried the cabinet, took photos. Called you at 8:31 a.m.

Next step: Your plumber is booked for Thursday at 10 a.m. As you asked, we'll let them in and check the work.

Drip at the supply line
Valve shut, cabinet dried

1. Exterior and roof

All clear
  • Roof tiles in place, none cracked or lifted (zoom camera photos from the ground)
  • Stucco and trim: no new cracks
  • Yard and irrigation: no leaks or pooling
  • Gutters and downspouts clear
  • HOA check: no notices on the door, bins put away, yard tidy
  • Outdoor lights and timers working
Front of home
Roofline
Backyard

2. Doors, windows and locks

All clear
  • Front, back and garage entry doors locked
  • Every window closed and latched
  • No signs of forced entry or tampering
  • Flyers and door hangers removed so the house looks lived in

3. AC and climate

All clear
  • Thermostat set to 82°, reading 81°
  • AC cycling normally. Infrared thermometer: air at the vents is 18° cooler than the return air (healthy)
  • Humidity 32%
  • Air filter: clean (next change due in August)
  • Temperature sensor online, no alerts this week
Thermostat reading
Outdoor AC unit

4. Plumbing and water

Needs attention
  • Every faucet run for 30 seconds
  • Every toilet flushed (keeps drains from drying out)
  • Under every sink checked: kitchen sink drip (see above)
  • Water heater: no leaks or rust
  • Washer hoses and ice-maker line dry

5. Walls, ceilings and floors

All clear
  • Ceilings: no water stains. Thermal camera scan under both bathrooms and around the AC closet: no hidden moisture
  • Walls and floors: no water marks or warping
  • No mold or musty smell in any room
  • Window coverings closed to block summer sun

6. Appliances and electrical

All clear
  • Fridge 37°, freezer 0°
  • Breaker panel: all on, none tripped
  • Outlets with reset buttons tested with an outlet tester
  • Smoke detectors: no chirping

7. Pests

All clear
  • No droppings, nests or insects inside
  • Entries, garage and patio checked for scorpions, ants and roaches
  • We look and report. If we see activity, we call you and your pest company.

8. Garage

All clear
  • Garage door closed and locked
  • Garage fridge and freezer running
  • Car and golf cart: tires full, no leaks, battery chargers plugged in, no signs of pack rats under the hood
  • Monthly start: car started and idled 10 minutes, no warning lights

9. Pool and patio

All clear
  • Pool gate latched
  • Water level normal, pump running
  • Patio furniture secured

10. Monsoon storm check

All clear
  • Storm on Saturday, June 5: extra visit Sunday morning, within 24 hours
  • No damage, no debris, power on

11. Mail and packages

Done
  • 3 letters and 1 package brought inside, on the hall table
  • Nothing urgent-looking. Want us to photo anything that looks important? Just ask.

Watch your Visit Highlights (9 min)*

All 11 areas on camera, from a 42-minute visit. Flagged moment: kitchen sink (3:12). Concierge members get this video with every report.

Report sent 9:05 a.m. · Next visit: Tuesday, June 22

Questions? Call or text (773) 677-6952

*Visit Highlights videos are included with the Concierge plan. Sample report: names, dates and readings are examples.

Your report, by plan

Essential

Written report: every item checked off, plus our notes and photos of anything that needs attention.

Full Care

Photo report, like the one above.

Concierge

Photo report plus a Visit Highlights video: the whole visit in about 10 minutes.*

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